General Information
• All art work on Mao-Arts.com are original pieces by artists Bertrand Mao or Lin-Lin Mao.
• Bertrand Mao creates his paintings and calligraphy using the traditional Chinese medium of ink and brush on rice paper. Most of Bertrand Mao's art work are mounted on silk and ready for framing. Some of his artwork are already framed as shown in the photographs on this site.
• Lin-Lin Mao's computer art are digital images printed on Cibachrome paper. They are sold unframed.
• Lin-Lin Mao's portrait drawings and paintings on this website are not for sale. If you would like to commission a portrait drawing, please contact her at linlinmao@mao-arts.com to discuss details.
• The Mao-Arts.com website is completely designed and implemented by Lin-Lin Mao. Please contact her at linlinmao@mao-arts.com for fees and details on creating a personal or small business website.
Contact Information
Lin-Lin Mao
Administrator and Webmaster
Mao-Arts.com
admin@mao-arts.com
Shipping
Shipping is only available within the United States. Shipping is free for every order and includes insurance. All items are shipped either USPS 2-day air priority mail insured or USPS ground mail insured. For pieces purchased on this website, please allow 7-10 days to receive your order. Commissioned art work will be shipped when they are completed.
An unframed Chinese painting or calligraphy piece will be rolled up and shipped in a cylinder container.
An unframed portrait or computer art piece will be shipped flat in a protective envelope or plastic sheath between layers of cardboard.
A framed piece will be packaged with cardboard corner protectors, bubble wrapped, and shipped in the appropriate sized rectangular cardboard container
Prices and Taxes
All prices on this website are in US Dollars. Maryland residents are charged an additional 6% sales tax.
Payment Method
We accept payment only through PayPal™, which accepts major credit cards such as VISA and Master Card.
Refund and Return Policy
If for any reason you are not completely satisfied with your purchase, simply return the item within 30 days of receipt for a full refund of the purchase price. We will send you the refund as soon as we receive the returned item. Please email us prior to returning an item.
Returned items must be in original condition, and returned in the following manner:
(1) Packaged in either the original packaging or same type of packaging.
(2) Packaging slip included
(3) Insured for the value of the item.
(4) Sent with the “signature upon receipt” postal option.
(5) Addressed to the shipping address on your packaging slip.
(6) You must pay all your return costs.
Copyright Information
All artwork on this website is the copyright of Bertrand Mao or Lin-Lin Mao. You must receive permission from Bertrand Mao or Lin-Lin Mao prior to reproducing, copying, or downloading any images from this website.
Additional Product Information
The size description for an unframed piece does not include the mat, only the dimensions of the artwork. If framed, the size description includes the frame.
Please contact us if you would like Bertrand Mao to translate any of the Chinese calligraphy.
We try to provide the best images on our website of Bertrand Mao’s and Lin-Lin Mao's artwork. However, computer monitors may display colors differently so that the actual colors of the artwork may vary from the pictures displayed on the website
Inventory Information
All orders are taken on a first come, first serve basis. The Mao-Arts.com web site is updated frequently but may not reflect the actual availability of an item. You must first contact us to check that the item is available prior to purchasing it.
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